Facts checked
ZMODE vs GlossGenius It depends on how your clients reach you.
GlossGenius offers booking, point of sale, card readers and payroll, with medspa plans and a Reception add-on that answers calls and texts. ZMODE answers your customer messages on WhatsApp, Instagram, Messenger, email and text, books them, and runs your website, invoices and campaigns, so it fits businesses whose customers write rather than call.
ZMODE fits you if
- Your customers message you on WhatsApp or Instagram and you want AI to answer them and book them.
- Your customers write in English and Spanish and you want each one answered in their language.
- You want to run the business by chatting with ZMODE on WhatsApp: change the website, add services, send an invoice.
ZMODE vs GlossGenius
| ZMODE vs GlossGenius | ZMODE | GlossGenius |
|---|---|---|
| Price | ZMODEBasic $49, Starter $169, Growth $349 a month. Every plan has every feature. | GlossGeniusStandard $28, Gold $56, Platinum $168 a month, or $24, $48 and $148 a month billed annually.[1] |
| Free trial | ZMODE14-day free trial on every paid plan. A card is required to start; nothing is charged for 14 days. | GlossGenius14-day free trial, with no credit card required upfront.[1] |
| What the price grows with | ZMODEThe plan you pick (more contacts, conversations, emails and texts), plus extra seats at $29/month each. | GlossGeniusThe plan (Gold is for up to 9 staff, Platinum for teams 10+), plus each extra location at the plan price, 15% off.[1] |
| AI that answers customer messages | ZMODEAI answers on WhatsApp, Instagram, Facebook Messenger, email and text, in English or Spanish. | GlossGeniusReception add-on, $50/month: replies to every text 24/7 and books appointments into your calendar.[1],[3] |
| AI that answers phone calls | ZMODENot part of ZMODE | GlossGeniusReception add-on, $50/month: answers every call 24/7 and books appointments into your calendar.[1],[3] |
| Online booking | ZMODEBooking page where customers pick a service and an open time and book themselves, day or night. | GlossGeniusCustom booking website on every plan, plus Google booking from the Gold plan.[1] |
| Deposits | ZMODEDeposits on the services you choose. | GlossGeniusBuilt-in deposits, plus cancellation, no-show and card-on-file policies.[1] |
| Reminders | ZMODEReminders the day before; customers can move the appointment by replying. | GlossGeniusUnlimited appointment reminders.[2] |
| Invoices | ZMODEInvoices and payment links, plus quotes that turn into an invoice when accepted. | GlossGeniusOnline invoicing, with a listed rate of 2.9% + $0.30.[1] |
| Classes, packs and memberships | ZMODEClasses, packs and memberships. | GlossGeniusPackages and memberships, included from the Standard plan.[1] |
| Website | ZMODEAI website built from your services and prices, changed when you ask in plain words; first custom domain included. | GlossGeniusCustom booking website, included from the Standard plan.[1] |
| Marketing campaigns | ZMODEEmail and text campaigns and social posts, with a booking link. | GlossGeniusEmail and text marketing with free unlimited emails, plus AI-powered SMS and email marketing.[1],[2] |
| Card readers and POS | ZMODENot part of ZMODE | GlossGeniusBuilt-in point of sale and card readers.[2] |
| Payroll | ZMODENot part of ZMODE | GlossGeniusPayroll add-on at $40/month + $6/seat.[1] |
Available features depend on your setup, supported channels and location.
Where GlossGenius is stronger
AI that answers phone calls
Reception, a $50/month add-on, answers every call and replies to every text 24/7, books clients and collects a deposit or card on file when your policy requires one.[1],[3]
Point of sale and card readers
GlossGenius has a built-in point of sale and its own card readers, so you can take payments in person in the same software.[2]
Payroll and time tracking
Built-in Payroll pays your team for $40/month + $6/seat, and the Gold plan includes time tracking.[1]
Medspa plans with EMR tools
Practice Essentials ($168 a month) and Practice Advanced ($298 a month) give aesthetics practices essential EMR tools to stay compliant.[1]
Free data transfer
GlossGenius offers to transfer your appointments, client info and more for free when you fill out its form.[1]
Where ZMODE is different
Answers on WhatsApp and Instagram
ZMODE answers on your WhatsApp Business number and in Instagram direct messages with your real services, prices and open times, books customers and hands the chat to you when it should.
English or Spanish, per customer
Each customer is answered in the language they write in, English or Spanish.
Taught in your own words
You teach ZMODE how your business works in your own words, and it follows that in every reply. When a conversation needs you, it tells you and pauses so you can take over.
Run the business from WhatsApp
Chat with the ZMODE assistant on WhatsApp to change your website, add services, send an invoice, start a campaign or ask how the week went.
Every feature on every plan
Basic, Starter and Growth all include every feature. Bigger plans give more room for contacts, conversations, emails and texts, and Growth adds calls with the ZMODE team.
Questions
Questions
Do both have a free trial?
Yes. GlossGenius offers a 14-day free trial with no credit card required upfront. ZMODE offers a 14-day free trial on every paid plan: a card is required to start, nothing is charged for 14 days, and if you cancel before day 15 nothing is charged.
Which one answers phone calls?
GlossGenius has Reception, a $50/month add-on that answers calls and texts 24/7. Answering phone calls is not part of ZMODE. ZMODE answers messages on WhatsApp, Instagram, Facebook Messenger, email and text.
Can I take card payments in person?
GlossGenius has a built-in point of sale and card readers. Card readers and POS are not part of ZMODE; ZMODE sends invoices and payment links with a way to pay, and takes deposits on the services you choose.
Does ZMODE answer customers in Spanish?
Yes. ZMODE answers each customer in the language they write in, English or Spanish. Available features depend on your setup, supported channels and location.
Sources
Sources
Every GlossGenius fact on this page comes from GlossGenius's own website, checked on October 19, 2026. Prices and features change, so check their page before you decide. ZMODE facts come from ZMODE's live features.
- [1] GlossGenius pricing page: https://glossgenius.com/pricing (facts checked )
- [2] GlossGenius features page: https://glossgenius.com/features (facts checked )
- [3] Reception by GlossGenius page: https://genius.ai/reception (facts checked )
See ZMODE answer your customers.
14-day free trial on every paid plan. Card required; nothing is charged for 14 days.