Skip

Last updated

FOR COACHES

The AI assistant for coaches.

It answers prospects while you're in a session, asks your fit questions, books discovery calls in their time zone and follows up with the ones who went quiet.

Start free

14 day trial. No card needed.

Works withWhatsAppStripe

Your client

Northline Coaching

Answered by ZMODE

WhatsApp

10:08 PM

Hi! Do you coach people who want to move from finance into a product role?

Hi Lena! Career changes are what Clara works on most. You can begin with a free 20 minute discovery call or go straight to a first session. Which sounds better?Discovery callFirst session

First session. How much is it, though? I can't spend thousands on this.

Fair question. A first session is $150 and a $50 deposit holds the time. If you decide to keep going, the six session package is $780. Clara will talk it through with you, and there's no pressure to buy more.

OK. I'm in Chicago. Are your times in Eastern?

I'll give them in your time zone. Thursday has 8 AM and 12:30 PM Central open, both on video. Which one works?

12:30. Anything I should think about before we meet?

Two quick questions so Clara comes prepared: what's your role today, and what would you like to look different six months from now?

Analyst for five years. I'd like to be interviewing for product jobs by spring.

That gives Clara a clear starting point for your first hour together. Here's the deposit to hold Thursday.

Deposit for first session, Thursday 12:30 PM CT$50

Pay depositPaid

Stripe

First session with Clara, on videoThursday, 12:30 PM Central

Paid! Thanks, see you Thursday.

You

ZMODE

Your assistant

WhatsApp

10:08 PM

Booked Lena, Thu 1:30 PM your time (12:30 CT), first session, $50 deposit paid

Lena: analyst for five years, wants to interview for product roles by spring.

Thursday

  • 10 AMOpen
  • 1:30 PMOpen1:30 PMLena · First session
  • 4 PMOpen
Example conversation. Northline Coaching and Lena are examples.

THE PROBLEMS

Slow replies, poor fits and prospects who go quiet

A coaching practice runs on conversations, and most of them start in a message you can't answer while you're with a client. Here is where solo coaches lose people before the first session ever happens.

01

Inquiries that land while you're coaching

You block out your day for client sessions, camera on and phone face down. A prospect writes on your website chat at 11, asks one question on WhatsApp at 2, and by the time your last call ends at 6 she has booked a call with someone who wrote back over lunch.

How ZMODE fixes it

ZMODE replies within moments on WhatsApp and your website chat, explains what you offer in your own words and books the discovery call, so a curious prospect becomes a name in your calendar while you stay present with the client in front of you.

02

Discovery calls with people who were never a fit

Half an hour into an intro call you learn the person wanted a therapist, or a résumé writer, or a program you don't run. That was thirty minutes of your best energy, and someone who was a fit couldn't get that slot.

How ZMODE fixes it

ZMODE asks your fit questions before it books anything: what they want to change, their situation, whether they want career, life or business coaching. People who match get a time. People who don't hear kindly what you do and what you don't.

03

Time zone back and forth

Your clients live in three countries. Someone says 'Tuesday at 9' and you both spend four messages working out whose 9. One wrong guess and you're sitting alone on a video call while they're still asleep.

How ZMODE fixes it

ZMODE asks where the person is and offers your open times in their time zone, then confirms the booking in both. Your WhatsApp note shows the time on your clock, so nobody ends up on the wrong side of the hour.

04

People who go quiet after a discovery call

The call went well. They said they needed to think about it. Two weeks later you're unsure whether writing again is helpful or pushy, so you don't, and a person who wanted support drifts away without anyone checking back.

How ZMODE fixes it

ZMODE runs a gentle follow up campaign to everyone who had a discovery call and hasn't booked a session, with a short note in your voice and a few open times. Anyone who answers yes gets booked, and you don't have to chase anyone yourself.

05

First sessions that get skipped

A free or unpaid first session is easy to forget. You hold the hour, prepare your notes, open the video room, and nobody joins. Meanwhile someone serious was told your week was full.

How ZMODE fixes it

ZMODE asks for a deposit when a first session is booked, so the time is held by someone who has committed. If plans change, it offers other open times and frees the original slot for the next person.

HOW IT WORKS

How an AI assistant works in a coaching practice

There's no funnel to build and no script to write. You explain your practice in a chat, and four things keep running in the background while you coach.

01 / 04

Describe your practice in one chat

Tell ZMODE what you'd tell a new assistant on their first morning: who you coach, how a discovery call works, what a first session costs, what your packages include and which hours you keep for clients.

ZMODE

I'm a career coach. Free 20 minute discovery calls, first session $150 with a $50 deposit, six sessions for $780. Monday to Thursday, Eastern time.

Got it. Your offer, packages, deposit and hours are saved. I'll answer prospects in your tone and book them in their own time zone.

ASSISTANT READY

Discovery call
Free, 20 minutes, video
First session
$150, $50 deposit
Package
Six sessions, $780
Hours
Mon to Thu, Eastern

02 / 04

Say a rule once

Coaches protect their week with small rules. State one in plain words and ZMODE keeps it in every conversation from then on, offering the nearest option that respects it.

ZMODE

No discovery calls on Fridays. I keep Fridays for paying clients.

LESSON SAVEDDiscovery calls Monday to Thursday only

Could we do the intro call Friday morning?

Clara keeps Fridays for her current clients, so intro calls run Monday to Thursday. Thursday at 10 AM Eastern is open. Shall I save it for you?

03 / 04

Every prospect in one place

Prospects find you through your website chat and write to you on WhatsApp. ZMODE answers each one and keeps the whole thread together, so you can read how someone arrived at your calendar before you meet them.

All conversations

WhatsAppAnswered

Do you work with people outside the US?

Website chatAnswered

What's included in the six session package?

WhatsAppAnswered

Can our sessions be on video?

04 / 04

Reach the people who went quiet

When your week has open hours, ZMODE writes to the people who had a discovery call and never booked, offers a few real times and books the ones who are ready.

ZMODE

FOLLOW UP CAMPAIGN
Sent

To people who had a discovery call and haven't booked

Hi! It's been a few weeks since we talked about your next career step. If you'd still like to work on it, Clara has first sessions open this week.

This week

  • Mon 11 AMOpen
    Mon 11 AMBooked
  • Tue 2 PMOpen
    Tue 2 PMBooked
  • Wed 9 AMOpen
    Wed 9 AMBooked
  • Thu 3 PMOpen
    Thu 3 PMBooked

TRY IT

Ask what your prospects ask

These are the messages coaches get before anyone commits. Tap one to see ZMODE reply the way your practice would.

Tap a question to see how ZMODE answers.

Northline Coaching

Answered by ZMODE

Is the discovery call free?

Yes, it's a free 20 minute video call to see whether we're a good match. Want me to find a time in your time zone?

Yes, it's a free 20 minute video call to see whether we're a good match. Want me to find a time in your time zone?

Example answers from Northline Coaching, an example business.

WHAT MISSED MESSAGES COST

What slow replies cost your practice

A prospect who waits half a day for an answer often books with the coach who replied first. Put in your own numbers and see what that adds up to.

$

Money lost per month

Money lost per month: $5,160

Missed messages per week × average ticket × 4.3 weeks in a month, if each missed message was a booking.

Start free

WHAT IT DOES

What ZMODE does for your coaching practice

One assistant for first messages, the calendar and the follow up, made for coaches who spend most of their day in sessions and can't watch their phone.

  • Answers WhatsApp and website chat

    Explains who you coach, how discovery calls work and what your packages include, in English or Spanish, and remembers earlier conversations with each person.

  • Gives you a booking page

    Prospects choose a discovery call or a first session and pick an open time on your own booking page, shown in their time zone.

  • Holds first sessions with a deposit

    Sends a deposit link when someone books a paid first session, so the hour you prepare for belongs to someone who plans to join.

  • Tells you on WhatsApp

    Every booking arrives as a short note with the time on your clock and the answers to your fit questions, so you walk into each call prepared.

  • Learns your rules

    Say it once, like no discovery calls on Fridays or only business clients for the group program, and ZMODE follows it in every conversation.

  • Runs follow up campaigns

    Writes to people who went quiet after a discovery call, offers a few open times and books the ones who are ready to start.

Available features depend on your setup, supported channels and location.

QUESTIONS

Questions coaches ask

What does an AI assistant do for a coach?

It handles the conversations that happen before and around your sessions. ZMODE answers prospects on WhatsApp and your website chat, asks your fit questions, books discovery calls and first sessions, takes deposits and follows up with people who went quiet. The coaching stays with you.

Can it ask fit questions before someone books?

Yes. Tell ZMODE what you need to know, such as what the person wants to change or which kind of coaching they're looking for, and it asks before offering a time. You get the answers in your WhatsApp note, so you start every discovery call already knowing the basics.

How does it handle clients in other time zones?

ZMODE asks where the person is, offers your open times in their time zone and confirms the booking in both. Your note always shows the time on your own clock.

Can I charge a deposit for a first session?

Yes. When someone books a paid first session, ZMODE sends a deposit link and confirms the time once it's paid. Discovery calls can stay free if that's how you work.

Will it ever promise results to my clients?

No. ZMODE answers from what you tell it about your practice. If someone asks for a guarantee, it explains how you work and suggests a discovery call, and you can save a lesson so it always answers that question the way you would.

What happens with people who go quiet after a discovery call?

ZMODE can run a follow up campaign to everyone who had a call and hasn't booked, with a short message in your voice and a few open times. Anyone who replies gets booked without you writing a word.

Can I keep my group program for business clients only?

Yes. Say the rule once and ZMODE saves it as a lesson. It asks about the person's business before offering the group program and points everyone else to your individual sessions.

How do I get started?

Try it free for 14 days, with no card needed. Describe your practice to ZMODE in a chat, the way you'd brief an assistant, and it's ready to answer your next prospect.

START TODAY

Spend your hours on the coaching.

Let ZMODE reply to prospects, ask your fit questions and keep your calendar full of the right people, so your energy goes to the clients you're already helping.

Start free

14 day trial. No card needed.

Start free