Last updated
FOR NAIL SALONS
It answers every DM while you're doing nails, books clients with a deposit and brings them back for their next appointment.
14 day trial. No card needed.
Your client
Studio Luna
Answered by ZMODE
11:42 PM
Hi! Can I get a gel set this Saturday?
2 PM. Can I bring my own design?
Perfect. Do I pay anything now?
Deposit for Saturday, 2 PM$20
Done! What if I'm running late?
Thank you! See you Saturday.
You
ZMODE
Your assistant
11:42 PM
Booked Maria, Sat 2 PM, gel set, $20 deposit paid
Maria is sending a photo of her design.
Saturday
THE PROBLEMS
Every nail salon owner knows these. They cost you bookings, empty chairs and regulars, and none of them gets fixed while you're holding a client's hand under the lamp.
01
Your hands are busy for an hour at a time. Meanwhile someone asks on your website chat if you do gel extensions, someone else asks on WhatsApp for Saturday, and by the time you look, they've booked somewhere that answered first.
How ZMODE fixes it
ZMODE answers right away on WhatsApp and your website chat with your services, prices and open times, and books the appointment, so the next client never waits for you to finish a set.
02
A client books, forgets and never arrives. That hour is gone, and you could have given it to someone who wanted it if you had known in time.
How ZMODE fixes it
ZMODE asks for a deposit when the client books, so a booking is a client who plans to come. When plans change, it offers open times, confirms the new one and frees the old slot for someone else.
03
She loved her nails and said she'd be back. Weeks pass, life gets busy, and keeping track of who is due for a fill or a new set is one more job you never get to.
How ZMODE fixes it
ZMODE remembers each client's usual service and preferred time, and a rebooking campaign checks in when she's due, so coming back takes one reply.
04
How much is a full set? Do you do chrome? Can I bring a photo? The same questions arrive every night, and answering them one by one after a full day at the table takes another hour.
How ZMODE fixes it
ZMODE answers from your own service list and prices, asks for the design photo when it matters and only sends you what needs your eye.
05
A client needs to move her fill, writes at lunch, and you only see it after she was due. The chair sat empty, and the client who wanted that time went somewhere else.
How ZMODE fixes it
ZMODE handles the change in the chat, offers the times that are open and sends you a WhatsApp note with the new time, so your calendar is right before you look at it.
HOW IT WORKS
You don't need to learn new software or write a script. Four things happen in plain conversation, and each keeps working after you set it up.
01 / 04
Tell ZMODE about your salon the way you'd tell a new assistant: your services, your hours, how you talk to clients and when you want a deposit. That one conversation becomes an assistant that's ready to answer.
ZMODE
I do gel sets, fills and pedicures, Tuesday to Saturday. Take a $20 deposit for gel sets.
Done. Your services, hours and deposit rule are set. I'll answer in your voice and book clients into your calendar.
ASSISTANT READY
02 / 04
When something should always work a certain way, say it once. ZMODE saves it as a lesson and follows it in every conversation after that, so you never repeat yourself.
ZMODE
Never book gel after 6 PM.
Can I come in for gel at 7?
Gel appointments end at 6 PM. I can do 5:30 PM. Shall I book it?
03 / 04
Clients write on WhatsApp and on your website chat. ZMODE answers each one and keeps every conversation in one place, so you see everything without switching apps.
All conversations
Answered
Do you do French tips?
Website chatAnswered
How much is a gel fill?
Answered
Can I move my Friday appointment?
04 / 04
When the calendar has gaps, ZMODE runs a rebooking campaign to the clients who are due for their next visit and books the ones who say yes.
ZMODE
To clients due for a fill
Hi! It's been about four weeks since your gel set. Want your usual time this week?
This week
TRY IT
These are questions nail clients send every week. Tap one and watch ZMODE answer the way your salon would.
Tap a question to see how ZMODE answers.
Studio Luna
Answered by ZMODE
Do you have Saturday at 2?
Saturday at 2 PM is open. Want me to hold it for you with a $20 deposit?
Saturday at 2 PM is open. Want me to hold it for you with a $20 deposit?
WHAT MISSED MESSAGES COST
Every message that waits too long can turn into a booking at another salon. Put in your own numbers.
Money lost per month
Money lost per month: $2,580
Missed messages per week × average ticket × 4.3 weeks in a month, if each missed message was a booking.
WHAT IT DOES
One assistant for the messages, the calendar and the follow up, built for salons where the owner is also the one doing the nails.
Replies to client questions with your services, prices and open times, in English or Spanish, and remembers past conversations so nobody repeats themselves.
Finds an opening, sends the deposit link and confirms the appointment, so a booking means a client who plans to show up.
Clients pick a service and an open time on your own booking page, at any hour, and the appointment lands in your calendar.
Every new booking, deposit and change arrives as a short WhatsApp note, so you know what happened without opening anything.
Say a rule once, like no gel after 6 PM, and ZMODE follows it in every conversation and offers the closest time that fits.
Checks in with clients who are due for their next fill or set, offers a time that's open and books the ones who say yes.
Available features depend on your setup, supported channels and location.
QUESTIONS
It's an assistant that handles the client side of your salon. ZMODE answers WhatsApp and website chat, books appointments, takes deposits and invites clients back, using your own services, prices and calendar. You keep doing the nails.
Yes. ZMODE answers WhatsApp and your website chat with your salon's information and tone, in English and Spanish, and it remembers past conversations with each client. Available features depend on your setup, supported channels and location.
Yes. When a client picks a time, ZMODE sends a link to pay the deposit and confirms the appointment in your calendar. Clients who pay ahead plan to show up, which keeps your chairs full.
ZMODE asks for a deposit at booking, so the people who book are the people who come. If a client needs to change, it offers the times that are open, confirms the new one and frees the old slot so someone else can take it.
ZMODE remembers each client's usual service, preferred time and last visit. A rebooking campaign checks in when she's due for a fill, offers an open time and books her when she says yes.
Yes. Tell ZMODE a rule once and it saves it as a lesson. From then on it follows that rule in every conversation and offers the closest time that fits.
Yes. ZMODE sends you a short WhatsApp note for every new booking, deposit and change, so your day never surprises you.
Start with a 14 day trial. No card needed. Tell ZMODE what your salon does and what you need help with, and it sets up the work.
START TODAY
Let ZMODE answer the messages, take the deposits and fill the gaps in your week. Give your clients more of you.
Start free14 day trial. No card needed.