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FOR HAIR AND BEAUTY SALONS

The AI assistant for hair and beauty salons.

While your hands are in foils or on a lash set, it replies to every chat, books the appointment with a deposit and invites regulars back when their roots or fills are due.

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14 day trial. No card needed.

Works withWhatsAppStripe

Your client

Copper Thimble Salon

Answered by ZMODE

WhatsApp

10:18 PM

Hey! I'd love to get balayage. Do you have anything next week?

Hi Daniela! Balayage takes about three and a half hours, and next week has three openings: Tuesday 9 AM, Thursday 12 PM or Saturday 10 AM.Tue 9 AMThu 12 PMSat 10 AM

Thursday! How much will it be? My hair is pretty long.

Balayage starts at $190. Long or very thick hair can take more product, so your stylist confirms the final price with you in a short consultation at the start, before any color goes on.

Okay. It's my first time coloring with you guys, is that a problem?

Not at all. New color clients do a quick patch test at least 48 hours before. It takes five minutes, and Monday at 5:30 PM is free if you can stop by.

Monday works. Do I have to pay now? $50 sounds like a lot to hold a spot.

Fair question. A balayage blocks most of an afternoon in the salon, so long color visits need a $50 deposit. It's taken off your total on Thursday, and you can move the date for free up to 48 hours before.

Deposit for balayage, Thursday 12 PM$50

Pay depositPaid

Stripe

Paid. Should I come with clean or dirty hair?

Hair washed a day or two before is perfect. Bring a couple of inspiration photos if you have them, they help your stylist see exactly what you have in mind.
Balayage + patch test Mon 5:30 PMThursday, 12 PM

Amazing, thank you!! See you Monday for the test.

You

ZMODE

Your assistant

WhatsApp

10:18 PM

New client Daniela: balayage, Thu 12 PM, $50 deposit paid. Patch test Mon 5:30 PM. Choose who takes it.

Daniela has long hair, confirm the final price at the consultation.

Thursday

  • 9 AMLash fill · Sofía
  • 12 PMBalayage · Daniela
  • 4 PMOpen4 PMOpen
Example conversation. Copper Thimble Salon and Daniela are examples.

THE PROBLEMS

Long color blocks, skipped patch tests and regulars who drift away

A salon that does hair, lashes and brows juggles more than one calendar and more than one kind of client. These are the gaps that cost you the most, and they rarely wait for a free moment.

01

Chats that sit while color is processing

You're painting a balayage, someone else is under the dryer and your lash artist has a client with her eyes closed for two hours. Meanwhile three people ask about a blowout on Friday, and by the time anyone checks the phone, two of them have booked with a salon that wrote back first.

How ZMODE fixes it

ZMODE replies on WhatsApp and your website chat the moment a message arrives, with your menu, your prices and the open times on your calendar, and books the appointment without pulling anyone away from a chair.

02

A four hour color appointment that never shows

Balayage, a full color correction or a set of lash extensions can take most of an afternoon. When that client forgets, the whole block is lost, and it's too late to give it to anyone on the wait for a color opening.

How ZMODE fixes it

ZMODE asks for a deposit on the services you choose, like long color or a new lash set, before it confirms the time. If plans change, it offers other openings and releases the old block so another client can take it.

03

Patch tests and consultations that get skipped

A new client books color or lash extensions online and nobody asks if she's had a patch test. Or a big change like going blonde lands on the calendar with no consultation, and the morning starts with a conversation that should have happened a week earlier.

How ZMODE fixes it

Tell ZMODE once which services need a patch test or a consultation first. It saves that as a lesson, books the test or the consultation in the same chat and only then holds the main appointment.

04

Booking requests that arrive after closing

Clients save inspiration photos at night and write to you at 11 PM, when the salon is dark and your phone is finally down. By the time you answer in the morning, she has found an opening somewhere that replied while she was still excited.

How ZMODE fixes it

ZMODE answers at any hour, offers the open times on your calendar, takes the deposit and books the visit. You wake up to a short WhatsApp note and decide who on your team takes each appointment.

05

Regulars who slip past their usual 4 to 8 weeks

Roots, a trim, a lash fill or a brow tint all come back on a rhythm, but busy weeks make people lose track. The client who came every six weeks now comes every ten, or tries the place next to her office.

How ZMODE fixes it

ZMODE keeps track of each client's last visit and usual service. A rebooking campaign writes to the ones who are due, offers an open time that week and books the ones who answer yes.

HOW IT WORKS

How an AI assistant works in a hair and beauty salon

There's no system to learn. You explain your salon in a chat, add the rules you care about, and ZMODE handles the conversations from there. These are the four pieces.

01 / 04

Describe your salon once

Tell ZMODE what you'd tell a new front desk hire on day one: the services you offer, how long each takes, your days and hours, and which appointments need a deposit. From that one chat it knows how to answer your clients.

ZMODE

We do cuts, color, balayage, lashes and brows. Open Tuesday to Saturday. $50 deposit for color over two hours.

Got it. Your services, hours and deposit rule are saved. I'll book clients into open times on your calendar, and you decide who takes each visit.

ASSISTANT READY

Hours
Tuesday to Saturday
Services
Cuts, color, lashes, brows
Deposit
$50 for color over 2 hours

02 / 04

State a rule, it sticks

Some rules protect your clients and your stylists. Say it in one message and ZMODE applies it to every booking from then on, without you checking each one.

ZMODE

New color or lash clients need a patch test 48 hours before.

LESSON SAVEDPatch test 48 hours before a first color or lash appointment

First time with you! Can I get lash extensions tomorrow?

Welcome! First lash sets start with a quick patch test 48 hours before. I can do the test today at 6 PM and your lashes Saturday at 11 AM. Shall I book both?

03 / 04

Every chat in one place

Clients reach you on WhatsApp and on your website chat. ZMODE replies to each of them and keeps the whole history together, so anyone on your team can see where a conversation stands.

All conversations

WhatsAppAnswered

Any time left for a blowout Friday?

Website chatAnswered

How long does a lash fill take?

WhatsAppAnswered

Can I book a consultation before going blonde?

04 / 04

Bring regulars back on time

When your week has open chairs, ZMODE writes to clients whose roots, trims or fills are due and books the ones who answer yes.

ZMODE

REBOOKING CAMPAIGN
Sent

To color clients last seen 6 to 8 weeks ago

Hi! It's been about seven weeks since your last color. Want to come in for your roots this week?

This week

  • Tue 10 AMOpen
    Tue 10 AMBooked
  • Wed 2 PMOpen
    Wed 2 PMBooked
  • Thu 4 PMOpen
    Thu 4 PMBooked
  • Sat 9 AMOpen
    Sat 9 AMBooked

TRY IT

Ask what your clients ask

Hair, lash and brow clients send these every day. Tap one and see how ZMODE would reply for a salon like yours.

Tap a question to see how ZMODE answers.

Copper Thimble Salon

Answered by ZMODE

How much is balayage?

Balayage starts at $190. The final price depends on length and thickness, and your stylist confirms it with you before starting. Want to see next week's openings?

Balayage starts at $190. The final price depends on length and thickness, and your stylist confirms it with you before starting. Want to see next week's openings?

Example answers from Copper Thimble Salon, an example business.

WHAT MISSED MESSAGES COST

What unanswered chats cost your salon

A client who waits too long for a reply usually books the next salon on her list. Change the numbers to match your week.

$

Money lost per month

Money lost per month: $3,440

Missed messages per week × average ticket × 4.3 weeks in a month, if each missed message was a booking.

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WHAT IT DOES

What ZMODE does for your hair and beauty salon

One assistant for the chats, the schedule and the client who should be back soon, made for salons where everyone is busy with a client at once.

  • Replies on WhatsApp and website chat

    Answers questions about services, prices, deposits and openings in English or Spanish, and remembers each client's history, from her usual color to her lash style.

  • Holds long appointments with a deposit

    Sends a deposit link for the services you pick, like balayage or a full lash set, and confirms the time only once it's paid.

  • Your own booking page

    Clients choose a service and an open time whenever they like, and the visit lands on your salon's calendar, ready for you to assign.

  • Short notes on WhatsApp

    You get a quick WhatsApp note for each new booking, deposit and change, including anything your stylist should know before the client sits down.

  • Follows the rules you set

    Patch tests before first color, a consultation before a big change, no lash sets after 5 PM. Say it once and ZMODE applies it every time.

  • Rebooking campaigns

    Writes to clients who are due for roots, a trim, a lash fill or a brow tint, offers an open time and books the ones who say yes.

Available features depend on your setup, supported channels and location.

QUESTIONS

Questions salon owners ask about ZMODE

What does an AI assistant do in a hair and beauty salon?

It takes care of the client conversations your team can't get to during the day. ZMODE replies on WhatsApp and your website chat, books appointments, takes deposits and invites regulars back, using your own menu, prices and schedule.

What happens when the time a client wants is taken?

ZMODE offers the closest open times on your calendar, or another day that week, and books the one she picks. Every booking reaches you as a WhatsApp note, and you decide who on your team takes it.

Can it take a deposit for long color appointments?

Yes. You choose which services need one, for example balayage, color correction or a new set of lash extensions, and how much. ZMODE sends the deposit link in the chat and confirms the time once it's paid.

How does it handle patch tests and consultations?

Give it the rule once, like a patch test 48 hours before a first color or lash appointment, or a consultation before a big color change. ZMODE saves it as a lesson and books the test or consultation before holding the main appointment.

Does it answer clients in Spanish?

Yes. ZMODE replies in English or Spanish, following the language each client writes in, with the same services, prices and tone. Available features depend on your setup, supported channels and location.

How does it get clients back for roots, fills and touch ups?

ZMODE keeps each client's last visit and usual service. A rebooking campaign writes to the ones who are due, whether that's color every six to eight weeks or a lash fill every few weeks, and books the ones who reply yes.

Will my team know what was booked?

You get a short WhatsApp note with every new booking, deposit and change, including details like a client sending inspiration photos or needing a patch test first.

What do I need to begin?

Only a conversation. Try ZMODE free for 14 days without entering a card, describe your salon and your team in a chat, and it starts answering clients from there.

START TODAY

You make the hair, lashes and brows happen.

Leave the chats, deposits and rebooking to ZMODE, and keep your attention on the person in your chair.

Start free

14 day trial. No card needed.

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