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FOR RESTAURANTS AND BAKERIES

The AI assistant for restaurants and bakeries.

It answers guests while you're on the line or at the oven, books tables and cake pickups with a deposit and invites your regulars back when the new menu lands.

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14 day trial. No card needed.

Works withWhatsAppStripe

Your client

Horno Alcalvera

Answered by ZMODE

WhatsApp

9:15 PM

Hi! Do you have a table for 8 this Friday night? It's my mom's birthday.

Happy early birthday to your mom! For 8 people on Friday we have 6 PM, 7:30 PM or 8:45 PM. Which one suits your family?6 PM7:30 PM8:45 PM

7:30, please. Could you also make a birthday cake that says "Feliz 60, Mamá" on top?

We'd love to. Custom cakes need 3 days, so Friday is fine. Would you like chocolate or tres leches? An 8 inch cake serves about ten.

Tres leches. My nephew has a nut allergy though. Is that cake safe for him?

Lucía's notes say our tres leches has no nuts in the recipe, but the kitchen also bakes with almonds. Because it's about an allergy, I've asked Lucía to confirm with you herself before Friday.

Thank you. Do I need to pay anything now? And we'll need a high chair.

A high chair will be set at your table. Groups of 8 or more hold the table with a $40 deposit, and it comes off the bill that night.

Deposit for Friday, 7:30 PM, table for 8$40

Pay depositPaid

Stripe

Paid! Is there parking close by?

Yes. Street parking is free after 6 PM, and there's a small lot behind the bakery on Elm Street. The cake will be waiting at your table.
Table for 8 with birthday cakeFriday, 7:30 PM

Perfect. See you Friday!

You

ZMODE

Your assistant

WhatsApp

9:15 PM

Booked Daniela, Fri 7:30 PM, table for 8, $40 deposit paid, tres leches cake "Feliz 60, Mamá"

Daniela's nephew has a nut allergy. She's waiting for you to confirm the cake.

Friday

  • 6 PMOpen
  • 7:30 PMOpen7:30 PMDaniela · Table for 8
  • 8:45 PMOpen
Example conversation. Horno Alcalvera and Daniela are examples.

THE PROBLEMS

Unanswered messages, empty big tables and cakes that come up short

Small restaurants and bakeries run on the owner's hands. These are the moments where guests slip away, usually when you're busiest and can't look at the phone.

01

Messages that arrive in the middle of service

Lunch is three tickets deep, or it's 5 AM and your hands are in dough. That's exactly when someone writes to ask if you're open on Monday or if there's room for six tonight. By the time you wipe your hands and answer, they've picked the place down the street.

How ZMODE fixes it

ZMODE replies on WhatsApp and your website chat right away, with your hours, your menu notes and the tables you actually have free, and books the guest into your calendar while you keep cooking.

02

Big tables that never show up

You push three tables together on a Friday, turn away a couple at the door, and the party of ten never arrives. One empty group can wipe out the best hour of your week.

How ZMODE fixes it

ZMODE asks for a deposit on large groups and private events before the table is held, so a booking for eight means eight people who plan to come. If plans change, it offers another time and frees the old one.

03

Custom cake requests with missing details

Someone asks for a birthday cake on Thursday for Saturday, forgets the name to write on top and never says when they'll come by. You chase the details over three days, or you bake in a rush.

How ZMODE fixes it

ZMODE follows your notice rule, like custom cakes need 3 days, asks for the flavor, size and the name on top, and books a pickup time like an appointment, so the cake and the guest arrive at the counter together.

04

The same questions every single day

Are you open on the holiday? Is the bread gluten free? Where do I park? Do you have a high chair? Each one takes a minute, and together they take the quiet hour you had for prep.

How ZMODE fixes it

ZMODE answers from the notes you wrote down once. For allergies it shares only what you've told it and passes anything medical to you, so you decide what's safe and guests get a straight answer.

05

Guests who loved it once and never came back

They had a great brunch in the spring and meant to return. Then the seasonal menu changed, the holidays came, and nobody told them. Your slow Tuesday stays slow.

How ZMODE fixes it

ZMODE runs a campaign to past guests when something new is worth coming in for, like a fall menu or holiday cakes, and books the ones who answer with a table or a pickup time.

HOW IT WORKS

How an AI assistant works in a restaurant or bakery

No new system for your staff to learn and no forms to fill in. You talk to ZMODE like you'd brief someone new behind the counter, and these four pieces keep running on their own.

01 / 04

Brief it once, like a new host

Tell ZMODE what you'd tell a new person on their first shift: when you're open, how many people you can seat, which cakes you make and how much notice they need. That chat is the whole setup.

ZMODE

We're open Tuesday to Sunday, 7 AM to 9 PM. Custom cakes need 3 days. Groups of 8 or more leave a $40 deposit.

Got it. Your hours, cake notice and group deposit are saved. I'll answer guests the way Horno Alcalvera talks and put every table and pickup in your calendar.

ASSISTANT READY

Hours
Tue to Sun, 7 AM to 9 PM
Custom cakes
3 days notice
Deposit
$40 for 8 guests or more

02 / 04

Say the house rule once

Every kitchen has rules that live in the owner's head. Say one out loud to ZMODE and it becomes a lesson it follows in every chat, and when a guest asks for something outside it, ZMODE offers the next time that works instead of a flat no.

ZMODE

No groups over 10 on Saturdays.

LESSON SAVEDSaturday groups top out at 10 guests

Can we book a table for 12 this Saturday?

On Saturdays we seat up to 10. For 12, I can offer Friday at 6 PM or Sunday at 1 PM. Want me to hold one?

03 / 04

Tables, cakes and questions in one place

Guests reach you on WhatsApp and on your website chat. ZMODE answers both and keeps every conversation together, so you can check the whole day between orders without hunting through apps.

All conversations

WhatsAppAnswered

Is the sourdough gluten free?

Website chatAnswered

Do you take reservations for Sunday brunch?

WhatsAppAnswered

Can I pick up my cake at 4 instead of 3?

04 / 04

Bring them back for something new

When the holiday cakes or a new seasonal menu are ready, ZMODE writes to the guests who came before and books pickup times or tables for everyone who says yes.

ZMODE

HOLIDAY CAKE CAMPAIGN
Sent

To guests who picked up a cake last year

Hi! Our holiday cakes are back: pumpkin tres leches and a chocolate yule log. Want to choose a pickup time before the week fills up?

Holiday week

  • Mon 10 AMOpen
    Mon 10 AMBooked
  • Tue 2 PMOpen
    Tue 2 PMBooked
  • Wed 11 AMOpen
    Wed 11 AMBooked
  • Thu 4 PMOpen
    Thu 4 PMBooked

TRY IT

Ask what your guests ask

Real questions that land in a small restaurant or bakery inbox every week. Tap one and see how ZMODE would reply for Horno Alcalvera.

Tap a question to see how ZMODE answers.

Horno Alcalvera

Answered by ZMODE

Are you open Sunday morning?

Yes! Sundays we open at 8 AM, and brunch runs until 2 PM. Want me to save you a table?

Yes! Sundays we open at 8 AM, and brunch runs until 2 PM. Want me to save you a table?

Example answers from Horno Alcalvera, an example business.

WHAT MISSED MESSAGES COST

What slow replies cost your restaurant or bakery

A guest who waits for an answer about Friday's table or Saturday's cake often books wherever replies first. Use your own numbers.

$

Money lost per month

Money lost per month: $3,096

Missed messages per week × average ticket × 4.3 weeks in a month, if each missed message was a booking.

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WHAT IT DOES

What ZMODE does for your restaurant or bakery

One assistant for the guest messages, the table and pickup calendar and the invitations to come back, made for places where the owner also runs the kitchen.

  • Answers WhatsApp and website chat

    Tells guests your hours, menu notes, parking and what's in each dish according to your own notes, in English or Spanish, and remembers who they are next time.

  • Gives you a booking page

    Guests pick a table time or a cake pickup time on your booking page, day or night, and it lands straight in your calendar.

  • Holds big tables with a deposit

    Sends a deposit link for large groups, private events or custom cakes, so the date you block is a date someone plans to keep.

  • Sends you a note on WhatsApp

    Each new table, cake, deposit and change shows up as a short WhatsApp message, plus anything that needs your call, like an allergy question.

  • Follows your house rules

    Say it once, like no groups over 10 on Saturdays or custom cakes need 3 days, and ZMODE sticks to it and suggests the nearest time that fits.

  • Runs campaigns to bring guests back

    Invites past guests when there's a reason to visit, like a new seasonal menu or holiday cakes, and books the ones who reply yes.

Available features depend on your setup, supported channels and location.

QUESTIONS

Questions restaurant and bakery owners ask

What does an AI assistant do for a small restaurant or bakery?

It takes care of the messages guests send you. ZMODE answers WhatsApp and your website chat, books tables, private events and cake pickups into your calendar, asks for deposits when your rules say so and invites guests back with campaigns. You stay in the kitchen.

Can it book a table for 8 on Friday?

Yes. ZMODE checks the times you have free, offers them to the guest, takes the deposit if your group rule calls for one and puts the table in your calendar. You get a WhatsApp note with the name, the time and the party size.

How does it handle custom cake requests?

It follows your notice rule, asks for the flavor, the size and the name to write on top, and books a pickup time like an appointment. If you want a deposit for custom cakes, it sends the link before the date is held.

What happens when a guest asks about allergies or gluten free food?

ZMODE answers only from what you've written down about your dishes and your kitchen. Anything that touches on health, like a severe allergy or celiac disease, goes to you on WhatsApp so you decide what to tell the guest.

What if we're full at the time a guest wants?

ZMODE offers the closest times you have open, or another day, and books the one the guest picks. Your rules, like no groups over 10 on Saturdays, are respected every time.

Can it answer guests in Spanish?

Yes. ZMODE answers in English and Spanish, in the same warm tone you use, so every guest gets a reply they understand.

Can it hold the back room for a private event?

Yes. Tell ZMODE how many people the room seats, which nights it's available and the deposit that holds the date. It answers the guest, offers the open dates, sends the deposit link and puts the event in your calendar once it's paid.

How do I start?

Try it free for 14 days, no card required. Tell ZMODE about your place, your hours and your house rules, and it's ready to answer your guests.

START TODAY

Your guests come back for your cooking.

Let ZMODE handle the messages, hold the big tables and line up the cake pickups. You keep your hands on the food.

Start free

14 day trial. No card needed.

Start free